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Privacy Policy

Last updated: October 3, 2026

This Privacy Policy explains how Quality Performance collects, uses, shares, and protects information when you visit the QP Addendums website, request a demo or template, or use QP Addendums and related services.

1. Who this policy applies to

This policy applies to visitors to the QP Addendums website, dealership and dealer-group users, authorized dealership personnel, installers using authorized product surfaces, and people who contact us about QP Addendums.

2. Information we collect

Information you provide

We may collect information you provide directly, including:

  • Name, work email, phone number, company or dealership name, number of rooftops, and message content.
  • Account and access information used to authenticate authorized users.
  • Dealership configuration information such as branding, product catalogs, pricing rules, disclosure language, and user permissions.
  • Files or assets you upload, such as dealership logos.
  • Support requests, feedback, and other communications.

Vehicle and operational information

When QP Addendums is used in dealership operations, we may process:

  • VIN, stock number, year, make, model, and other vehicle or inventory information.
  • Product, pricing, and dealership-specific configuration applied to an addendum.
  • Addendum and print records, including Print IDs, timestamps, and saved line-item snapshots.
  • Workflow status needed to identify pending, completed, or reprinted addendums.

Information collected automatically

We may collect technical and usage information such as IP address, browser and device information, timestamps, pages or product features used, diagnostic events, security logs, and similar information needed to operate and protect the service.

3. How we use information

We may use information to:

  • Provide, operate, maintain, and improve QP Addendums.
  • Authenticate users and enforce dealership-scoped access.
  • Generate, store, print, and retrieve dealership addendums.
  • Connect dealership inventory and configuration data to the correct workflow.
  • Process demo requests, template downloads, support requests, and other inquiries.
  • Diagnose errors, secure the service, prevent misuse, and maintain operational logs.
  • Communicate about service changes, support, security, billing, or requested product information.
  • Analyze product usage and improve workflows, subject to applicable law and our contractual obligations.

4. How dealership data is handled

QP Addendums is designed to keep dealership data scoped to the dealership or dealer group it belongs to. Access controls determine which locations and workflows an authorized user can access.

Dealerships remain responsible for the accuracy and legality of the products, pricing, disclosures, and other business information they configure or provide through the service.

5. Service providers and integrations

We may use third-party providers to operate QP Addendums, including hosting and database providers, dealership or inventory systems, communications services, printing infrastructure, analytics, and support tools.

Current product architecture may involve services such as Railway/PostgreSQL, Zoho, QPIMS, PrintNode, and approved mobile-print tooling. The production subprocessor list must be verified before this policy is published.

We require service providers to process information only for permitted business purposes and subject to appropriate contractual and security obligations.

6. When we share information

We may share information:

  • With service providers that help us operate the service.
  • With the dealership or dealer group that controls the relevant account.
  • When a user directs us to connect or transmit information to an integration.
  • To comply with law, legal process, or valid governmental requests.
  • To protect the rights, safety, property, or security of users, Quality Performance, or others.
  • In connection with a merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable protections.
  • With your consent or at your direction.

We do not sell personal information to advertisers.

7. Data retention

We retain information for as long as reasonably necessary to provide the service, meet contractual obligations, maintain required operational or financial records, resolve disputes, enforce agreements, and comply with law.

Different categories of information may have different retention periods. The production retention schedule must be confirmed before publication.

8. Security

We use administrative, technical, and organizational safeguards intended to protect information against unauthorized access, alteration, disclosure, or loss. No system can guarantee absolute security.

9. Your choices and privacy rights

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, deletion of, or information about certain personal data we process.

Some dealership data is processed on behalf of the dealership that controls the account. In those cases, requests may need to be directed to that dealership.

To submit a privacy request, contact us using the details in Section 14. We may need to verify your identity before completing a request.

10. Cookies and similar technologies

The marketing website may use essential cookies and similar technologies required for security, form handling, preferences, and basic site operation. Any analytics or marketing technologies used at launch must be reflected in the published cookie notice and this policy.

11. International processing

Information may be processed in locations different from where you live. Where required, we use appropriate safeguards for cross-border processing.

12. Children's privacy

QP Addendums is a business service intended for dealership and automotive-industry users. It is not directed to children, and we do not knowingly collect personal information from children through the service.

13. Changes to this policy

We may update this Privacy Policy as the service, our practices, or legal requirements change. We will post the updated version and revise the “Last updated” date. Where required, we will provide additional notice.

14. Contact us

Questions or privacy requests can be directed to:

Quality Performance

Privacy email: [CONFIRM BEFORE LAUNCH]

Mailing address: [CONFIRM BEFORE LAUNCH]